Bigfish Technology was started over 5 years ago by Tristan
Ellett (B.Inf.Sys., B.Bus.). In 1999 Tristan's aim was simply to provide quality IT solutions.
Since then Bigfish Technology has achieved wonderful growth and continues to
provide personalised IT solutions to hundreds of clients throughout Victoria. We
would love to get to know you and your needs. Please contact
us so that we can arrange an appointment to showcase our work and to find
out how we can help you ensure that you are maximizing your IT productivity.
To provide the best Information
Technology solutions that make computing a productive and enriching experience.
Our solutions will be aligned with the needs and business processes of every
client, ensuring that we meet or exceed all expectations placed on us.
To do this, Bigfish Technology will:
|Listen to the issues that our
clients are facing, BEFORE advising on solutions.
No one solution is the right
solution in every situation, so unless we completely understand our clients
circumstances, then we are unable to do our job properly. Having strong
relationships with our clients has always been vital to our success.
|Only supply quality solutions.|
As an IT solutions provider,
we understand the importance of quality. Bigfish Technology will not supply
hardware or software that we are not 100% satisfied with. We have spent 5
years fostering relationships with leading IT suppliers so as when it comes to
serving our customers, we know that what we provide is from trustworthy and
reliable sources. For 5 years we have been choosing to work with suppliers
that meet our high standards of excellence, and then fostering strong
relationships with them to ensure that together we provide the best solutions
to our clients.
|Keep the solution simple for
the end user (donít baffle with tech talk), whilst ensuring that that latest
technology is used. |
There is so much computer
jargon out there. That is one reason why our clients employee Bigfish
Technology. We will only ever communicate with our clients in a language that
they can understand. This does not mean that our client wonít get the best
solutions, it means that our clients will get the best solutions in an
environment where they know how to use them.
|Work through the obstacles to
provide the answers.|
Sometimes there are roadblocks that can cause problems, Bigfish Technology is
focussed on working through problems, with a minimal fuss or disruptions to
clients. Every problem has a solutions and our job (not yours) is to remove
those roadblocks to allow us to more forward.